Scope of Work (Personal Dosimetry Service)

First International dosimetry services include the automatic exchange and replacement of dosimeters each wear period, processing and analysis of dosimeters, exposure results and standard radiation dosimetry reports, client services, and technical support programs.

Standard Reports

Reports cover each wear period and include cumulative totals, personal data and identification, explanatory information, and other pertinent data useful in the management of a dosimetry program. These reports comply with IAEA, State of Qatar, and MOECC (Ministry of Environment and Climate Change) regulations. To protect client privacy and data security, all Radiation Dosimetry reports will be delivered electronically via the email address provided on the agreement.

Notification of Exposure

First International provides free notification by telephone or email when an individual’s dose exceeds the Qatar regulatory limits for any given wear period.

Additional Set Up Fee per Dosimeters

There is a one-time setup fee of QR50 for each additional person with less than 40 people, and QR10 per person for more than 40 people.

Emergency Processing

Emergency processing is available for dosimeters suspected of receiving overexposure. An additional processing charge of QR 250 per occurrence plus QR 100 per dosimeter is assessed. (For the first year of the contract will be free of charge)

Unreturned Dosimeter Fee

An unreturned dosimeter fee of QR 150 is charged for each dosimeter not returned within the applicable return period, even if the dosimeter is subsequently returned after the end of the applicable return period. Please refer to the terms and conditions on page 3 for more details.

Dosimetry Service Terms and Conditions

These Dosimetry Service Terms and Conditions (these “Terms”) govern the client’s use of the dosimetry services offered by First International Company.

Dosimetry Services

First International’s standard dosimetry services include the automatic exchange and replacement of dosimeters each wear period, processing and analysis of dosimeters, exposure results and standard radiation dosimetry reports, client services call center, and technical support programs. Dosimeters may be exchanged on a weekly, monthly, bimonthly (once every two months), or quarterly basis, as desired by the client.

First International’s advanced dosimetry services include informatics, ancillary, and emergency processing services, which are supplemental to the standard offering and available for additional fees.

Minimum Order Period/Term of Service/Renewal

In general, dosimetry services have a required minimum subscription term of one year. Each subscription term will automatically renew at the end of its term unless the client cancels in accordance with the cancellation policy, as outlined in the “Cancellation Policy” section below.

Billing

Clients are required to pay for a full one-year service period in advance unless other payment terms are agreed upon with First International.

Payment terms

Payment terms on all client invoices are net 30 days from the date of the invoice.

Cancellation Policy

All sales, fees, and charges for dosimetry service accounts are final. Clients who cancel their accounts prior to the end of their service subscription term will not receive a refund. Cancellation of all dosimetry service subscription terms must be received by First International in writing 30 days in advance of the next change and replacement date. Any replacement badges prepared by First International prior to receiving written cancellation requests are the client's responsibility.

Suppose cancellation of the dosimetry service subscription is not received by First International in writing at least 30 days in advance of the subscription renewal date. In that case, the client’s service subscription will automatically renew for an additional year.

Notices

The client shall send all notifications concerning these Terms, including written cancellations, to First International at:

First International for Consults and Training.

P O Box: 30448

Doha, Qatar

Email: admin@firstint-qatar.com 

Intellectual Property

First International retains all rights to the intellectual property associated with the dosimetry products and services, including but not limited to patents, trademarks, and copyrights.

Lost or Damaged Dosimeters

All dosimeters remain the property of First International and are to be returned to First International after use. A dosimeter is considered lost if it is not returned to First International. dosimeters must be returned to First International within 90 days after the dosimeter’s end wear date. The client will be charged an unreturned dosimeter fee for each dosimeter not returned within the applicable return period, even if the dosimeter is subsequently returned after the end of the applicable return period.

Privacy Statement

First International is committed to protecting the privacy of the confidential information entrusted to it, including but not limited to personal data relating to individuals who may be clients, employees, partners, or others. First International takes appropriate precautions to restrict access to personal data to required personnel only. First International maintains appropriate measures to protect the personal data in its possession from loss, misuse, or inadvertent destruction. First International also maintains physical, electronic, and procedural safeguards in order to promote compliance with international, and national regulations to guard personal data.

Indemnification

The client shall indemnify, defend and hold First International harmless from any and all losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees and other costs of defending any action) directly resulting from any third-party claim from

any grossly negligent act or grossly negligent omission by the client, its employees or agents, any harm, injury, or loss resulting from unauthorized use of the dosimetry services or the dosimeters or client’s material breach of these Terms.

Force Majeure

Neither party shall be liable or responsible to the other party, nor be deemed to have breached these Terms, for its failure to perform or for the delay in the performance of its obligations under these Terms to the extent that such failure or delay results from causes beyond its reasonable control, including, without limitation, acts of God, fires, explosions, national emergency, wars or other terrorist acts or hostilities, insurrections, revolutions, earthquakes, floods, epidemics or quarantine restrictions, unforeseeable governmental restrictions or controls, Network connectivity interruptions, latency, outages, lockouts, strikes, or other labor disputes (whether or not relating to either party’s workforce), unavailability of services or materials, or transportation embargoes or interruptions.

limitation of liability

Neither party shall have any liability for any special, indirect, incidental, or consequential damages arising from the performance of the dosimetry services or out of these terms, including without limitation damage for loss of profits, loss of data, or cost of procurement of goods, even if such party has been advised of the possibility of such damages or loss. First International’s maximum liability hereunder shall not exceed the amounts actually paid (or due to be paid) to First International from the client for the dosimetry services for the twelve (12) months immediately preceding the time the claim was made.

Disclaimer Of Warranties

First International makes no warranty regarding the dosimetry services, dosimeters, and software and disclaims any implied warranty, including any warranties of merchantability or fitness for a particular purpose to the extent permitted by state law.

Governing Law

These Terms shall be governed by the laws of the State of Qatar, without regard to its conflicts of law principles.

Changes To Terms

First International may amend these Terms at any time by providing notice to the client. If First International makes Material Changes to these Terms that the client does not agree with, the client may cancel its dosimetry services subscription by notifying First International within 30 days after notice to the client of the change. “Material Changes” shall be only those changes that result in an increase to the rates that First International charges the client for dosimetry services. Non-monetary changes to these Terms shall not constitute Material Changes. If the client uses the dosimetry services after the 30-day period, the client shall be bound by any Material Changes.

Assignment

These Terms cannot be assigned by the client without the written consent of First International.

Entire Agreement

These Terms, together with any applicable client purchase order, represent the entire agreement between First International and the client. These Terms supersede any inconsistent or additional promises made to you by any employee or agent of First International. In the event of any conflict between these Terms and the terms and conditions in any client purchase order, these Terms shall control.

No Waiver; Severability

First International’s failure to enforce any right or remedy available under these Terms is not a waiver. If any part of these Terms is held invalid or unenforceable, the remainder of these Terms will remain in force.

Client Acknowledgement

By beginning to use or continuing to use First International’s dosimetry service, the client is agreeing to the above Terms and Conditions.